Questions
How to place an order/request a quote?
If you know exactly what educational equipment you need, please submit your order using one of the following methods:
— adding selected items to the cart, filling out the form and confirming the order;
— by sending a letter with a list of positions of interest to info@labstand.ru;
— by filling out the form using link.
To prepare a commercial proposal, the following information is required from you:
1. Name of the educational institution / Name of the intermediary and final recipient;
2. Name of the ordered equipment;
3. Delivery address;
4. Contact person, phone, e-mail;
5. Type of planned purchase: direct purchase/bidding.
After we receive your order, it will be transferred to one of the managers for processing. The waiting period for a response is 1-2 business days.
We work only by bank transfer with legal entities or individual entrepreneurs.
How is delivery carried out?
We deliver our equipment throughout Russia and the CIS countries.
Delivery is carried out by a transport company. We take care of all interactions with the transport company; you only need to accept the cargo at a pre-agreed time.
I need to select equipment according to my parameters/technical specifications
To select equipment, you need to send a request with a description of the equipment to info@labstand.ru.
After we receive the request, it will be transferred to one of the managers for processing. The waiting period for a response may be 5-7 business days.
To select equipment, the following information is required from you:
1. Name of the educational institution / Name of the intermediary and final recipient;
2. Parameters of the necessary equipment;
3. Contact person, phone, e-mail;
4. Type of planned purchase: direct purchase/bidding.
We work only by bank transfer with legal entities or individual entrepreneurs.
How can I clarify the price if the price is “On request”?
For such items, the current price is calculated by production upon direct request.
You can find out the cost using the “Check price” button on the product page. After receiving your request, it will be transferred to one of the managers for processing.
Are all products presented on the site in stock?
The products presented on the site are produced to order for each client individually.
You can check the production time with the manager by sending your request to info@labstand.ru
I haven’t found the answer to my question, what should I do?
If you have not found the answer to your question, you can clarify the information in one of the following ways:
— by sending your question to info@labstand.ru;
— by calling +7 (351) 729-90-11;
— by asking a question in the online feedback chat in the lower right corner;
— by asking a question via the Feedback Form below.
After we receive your question, it will be transferred to one of the managers for processing. The waiting period for a response is 1-2 business days.
Feedback
Do you have any more questions? Our managers will definitely answer you!
Uchteh-Profi
Product ordering, general questions:
+7 (351) 729-90-11 — direct number;
+7 (499) 372-16-20 is a Moscow phone number.
E-mail: info@labstand.ru
INN 7453177930;
CHECKPOINT 745301001;
OGRN No. 1077453007213 dated April 19, 2007.
Do you have any more questions? Ask them using the online consultant in the lower right corner. Our managers will definitely answer you!
Do you have any questions?
Ask them with the help of an online consultant in a long office.
Our managers will definitely answer you!
